| Gorakhpur, UP|
| Mon - Sat: 9 AM - 7 PM|

Privacy Policy

Last Updated: June 10, 2023

At SVAP Pharmaceuticals, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, etc.
  • Health and Medical Information: Information related to your health conditions, medications, and treatments (with your explicit consent)
  • Technical Data: IP address, browser type, operating system, and usage statistics
  • Cookies and Tracking Technologies: Information about your browsing behavior on our site

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our services
  • To process your requests and transactions
  • To communicate with you about products, services, promotions, and medical information
  • To improve our website, products, and services
  • To comply with legal obligations and regulatory requirements
  • To protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others

3. Legal Basis for Processing Personal Data

We process your personal data based on one or more of the following legal grounds:

  • Your explicit consent (particularly for health-related data)
  • Necessity for the performance of a contract
  • Compliance with legal obligations
  • Legitimate interests pursued by SVAP Pharmaceuticals

4. Disclosure of Your Information

We may share your information with:

  • Healthcare professionals and institutions (with your consent)
  • Regulatory authorities when required by law
  • Third-party service providers who assist in our operations
  • Business partners in connection with services they perform for us
  • In connection with a merger, acquisition, or sale of all or a portion of our assets

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data
  • Regular security assessments and testing
  • Restricted access to personal information
  • Security training for our staff

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Retention periods are determined based on the type of data collected and the purpose for collection.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access and receive a copy of your personal data
  • The right to rectify inaccurate or incomplete data
  • The right to erasure of your personal data ("right to be forgotten")
  • The right to restrict or object to processing of your data
  • The right to data portability
  • The right to withdraw consent at any time

To exercise any of these rights, please contact us using the information provided in the Contact section.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

9. International Data Transfers

As a global company, SVAP Pharmaceuticals may transfer your personal data to countries outside your country of residence. When we do so, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable law.

10. Children's Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer:

SVAP Pharmaceuticals Data Protection Officer

Email: info@svappharma.com

Phone:+91-8299253818 , +91-7571861655

Address: Shop no. 21, Siddharthpuram complex, Taramandal, Gorakhpur